Refund Policy

Returns and exchanges can be made within 14 business days from the date of delivery. All returned and exchanged items must be in an unworn condition with all tags and hygiene stickers present and returned in their original packaging. We also ask that our returns be sent back in the original postal mailer (it has a double self-adhesive sealing strip for this very purpose) so as to decrease environmental waste and encourage reuse - this all helps!

Please note that we do not cover the costs of return shipping for items that are to be returned for refund, or exchanged for another product or size. All return postage costs to our warehouse located in Houston, Texas are at the expense of the customer.

Once your return has been received, please allow 4-5 business days processing time and up to 10 business days for the refund to be processed by your bank. Refunds can only be returned to the original method of payment. We’ll send you an email when our team has processed your refund so you know when you can expect it!

All items on “SALE” are considered final sale, and cannot be returned for refund, or exchange. Only items that are deemed faulty upon delivery to the customer will be returnable for refund, exchange or store credit. Accordingly, please make your selection carefully. By purchasing SALE items, you acknowledge and agree that these products are sold as-is, with no warranties, express or implied, and may not be eligible for return or exchange, except for cases involving faulty items.

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